Thứ Sáu, 13 tháng 10, 2017





Dear Mr. Smith:

Thank you for your order dated January 15. Although we have made every effort to deliver the merchandise by the date promised, a recent fire at the manufacturing plant has led to an extended shut-down of the production line. Unfortunately, this will delay shipment of the product to you. We sincerely apologize for any inconvenience this may cause.

Restoration of the production line is currently proceeding smoothly, and we are confident that you will receive your order no later than ten days after the original delivery date. Once again, we are sorry for the delay and ask for your patience in this matter.

Best regards,






Dear Mr. Smith:

This is to inform you that it may not be possible to deliver the air filters you ordered on July 6 (Order No. 87009) by the scheduled delivery time. This is due to a malfunction yesterday in the automated system at the Niigata Plant which has temporarily stopped production.

We are currently working to restore the system, and this work is expected to take about one week. We deeply regret the inconvenience this will cause you. Please notify us as to whether you can accept this delay or whether you would prefer to cancel your order.

Thank you for your patience in this matter.

Sincerely yours,9.工場の機械故障により遅れる





Dear Mr. Smith:

We regret to inform you that our production was temporarily brought to a halt last week due to machine trouble at one of our plants. A considerable amount of time was required in order to restore the operation of the assembly line, and this has made it impossible for us to keep up with the regular delivery schedule. As a result, delivery of product (#1234) which you ordered will be delayed for two days.

We would like to change the delivery schedule as shown below. Please note that this is for the current order only, and future deliveries will be made according to the  previous schedule.

Thank you for your cooperation in this matter. We deeply regret any inconvenience this will cause you.


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